Bupa enhances collect income protection offering

Bupa is “significantly enhancing” its collect income protection offering from 1st January 2010.

The healthcare company has been studying bloke and intermediary feedback and in future will provide early intervention and carry back-to-work support on all group income protection schemes, with no raise to premiums.

Dedicated claims assessors and nurses will be allocated to each the truth to enable Bupa to develop return-to-work strategies and government, according to individual needs.

Employees will not need to complete prolonged claim forms because a trained nurse will call or visit employees at to the quick at an early stage of absence, to gather claim details and anticipate full support.

The firm’s director of health assurance, Steve Payne, believes having a suckle involved at the start “creates a triple win”: the wage-earner has support early on and workplace absence is reduced as are claims expenditure and premiums.

Turning to Bupa’s individual protection business, the outfit has just released figures showing that in the past year, principled 2% of critical illness claims were refused due to non-disclosure, and less than 10% declined benefit of falling outside the policy definition.

Cancer remained top of the deprecative illness claims list, accounting for 70% of claims by women and 50% nearby men.